If you’ve ever encountered an issue when trying to restart the SOLIDWORKS Electrical Collaborative server and received an error message like the one below, you’re not alone.
This can be a frustrating problem, especially when you’re in the middle of a project. Fortunately, there are several common reasons for this error and a couple of effective ways to troubleshoot it. Let’s walk through the troubleshooting steps.
Common Causes and Troubleshooting Steps
- SQL Server Configuration
One frequent cause of the SOLIDWORKS Electrical Collaborative server failing to restart is an issue with the SQL Server configuration. Here’s how you can resolve this:
Step-by-Step Guide:
-
- Open Services:
- Press Win + R to open the Run dialog box.
- Type services.msc and press Enter.
- Modify SQL Server Instance Properties:
- In the Services window, scroll down to find the SQL Server instance you are currently using.
- Right-click on the SQL Server instance and select Properties.
- Change Log On Settings:
- In the Properties window, navigate to the Log On tab.
- Select the Local System Account option.
- Click Apply and then OK. See image below for reference.
- Restart the SQL Server Instance:
- Go back to the Services window.
- Right-click on the SQL Server instance again and select Start.
- Open Services:
This change often resolves issues related to permissions and ensures that the SQL Server instance has the necessary rights to operate correctly.
- SQL Database Size Limit
Another common reason for the restart issue is related to the size of your SQL Database. If your database size is close to the limit for SQL Express (10 GB), you will need to take action to free up space or upgrade your database.
Solutions:
- Upgrade to SQL Standard: If your projects and data are continuously growing, consider upgrading to SQL Standard, which does not have the same size limitations as SQL Express. Please visit this LINK for a step-by-step guide on how to perform this upgrade.
- Back Up and Remove Old Projects:
- Regularly back up your old SOLIDWORKS Electrical projects.
- Remove the old projects from the database to free up space.
To back up your projects:
- Open SOLIDWORKS Electrical.
- Go to File > Archive Environment.
- Follow the prompts to save your project backups.
By removing old projects after backing them up, you can significantly reduce the database size, thus preventing issues related to database limits.
Conclusion
Restart issues with the SOLIDWORKS Electrical Collaborative server can be a major disruption, but with the right troubleshooting steps, you can quickly resolve them. Whether it’s adjusting your SQL Server configuration or managing your database size, these solutions will help you get back on track. Remember to regularly back up your projects and consider upgrading your SQL Server to avoid these issues in the future.
Learn more about SOLIDWORKS Electrical from our upcoming and on-demand webinars.
